Copy of Success in Calling Business Leads

Calling business leads is probably the most uncomfortable part of my job. I get anxious and do not care for rudeness or rejection. But I do believe in the benefits of my job and I am obedient in making these calls. I am sharing some simple calling tips that have helped me.

The first thing I do is I speak from a written script . The script is brief, simple and clear in explaining who I am and what I do. I have 5-7 seconds to get a listener’s attention so I act quick. At the end of the script, the listener will answer a question from script that reveals the direction of the call. I then know if this person can be a potential customer.

Second, I am genuine. I let the person on the other line know that I am a real person, not a robot. I send them my picture and contact information if I agree to call them back at a later time or if they ask. I am open in discussing my personal experiences that relate to the product I am discussing. I have been able to build a relationship with individuals over the phone. Some people are open to other calls and some have kept me as a possible referral even if they do not use my product. I want to affirm that I have gained new clients from making lead calls.

Third, I never appear urgent or desperate. My stance remains as some one who can help but I never pressure any one who is not ready to make a decision. I always have more than one potential client and I have a choice to seek more clients through networking with others.

I hope these ideas help. I would welcome feedback from anyone who makes lead calls. Reach out to me at moncoach23@gmail.com Karen Skelton